1. Rural West Sussex Listening Tour Report 2017

    Report -

    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services. Here's what we found...

  2. Annual Report 2017-2018

    Report -

    As last year, we've kept our Annual Report to just 4-pages of insight. We're proud to showcase the busy year we've had and to detail how this is support the improve in local health and care services.

  3. Financial Assessments Report

    Report -

    We have come together, to understand what local people, with assessed support and care needs experience, following delivery changes to the way peoples’ contribution towards the cost of their care is worked out.

  4. Tackling Loneliness - A Community Action Plan

    Report -

    Royal College of General Practitioners Report

  5. Insight & Evidence Report - January to March 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex. January – March 2018

  6. Adult Safeguarding Recommendations Review Briefing

    Report -

    This briefing sets out what we are intending to do to follow-up on the previous report, looking at Adult Safeguarding in West Sussex, published in October 2016.

  7. Insight and Evidence Report July - Sept 2018

    Report -

    Reporting on the experiences shared by local people in West Sussex
    July - September 2018

  8. Minimum Income Guarantee Feedback

    Report -

    Healthwatch Feedback/Observations at the Minimum Income Guarantee Roundtable Consultation held at Aldingbourne Centre on 26 November 2018

  9. Formal feedback on Draft Vision and Strategy for Adult Social Care 2019-2021

    Report -

    We are pleased to see that West Sussex County Council are consulting on its draft vision and strategy for Adult Social Care from next year, and for two further years. Here is our formal feedback.

  10. Insight and Evidence Report Oct - Dec 2018

    Report -

    A review of our insight and evidence
    October - December 2018

  11. Burgess Hill Listening Tour Report 2018

    Report -

    We visited Burgess Hill throughout October and November 2018 to see what locals thought of their health and social care services.

  12. Pilot project aims to help patients who need access to wider community services

    News -

    Did you know that around 70% of people who visit their GP have an underlining issue which isn't necessarily medical?

  13. Video: West Sussex Wellbeing and Resilience Framework

    Advice and Information -

    This animation explains how organisations and sectors across West Sussex can use the West Sussex Wellbeing and Resilience Framework to transform the lives of residents.

  14. Local residents in Pulborough, Petworth and Midhurst have their voices heard

    News -

    We spent five weeks in Pulborough, Petworth and Midhurst in November/December 2017 talking to local residents about their views and experiences accessing health and care services.

  15. Good Quality staff is vital for improvement in the Adult Social Care Sector, says CQC

    News -

    The Care Quality Commission have released a report that shows how some of England’s worst services have turned themselves around.

  16. West Sussex Health and Wellbeing Board Meeting

    News -

    The West Sussex Health and Wellbeing Board (HWB) is holding its next meeting in public in Littlehampton

  17. Morrisons stores introduce 'Quiet Hour' for people with autism and dementia

    News -

    Morrisons stores have announced they will be having a 'Quiet Hour' every Saturday from 9am-10am. The 'quiet hour' will mean 439 UK stores will dim lights, turn music off, avoid using the tannoy and turn check-out beeps down.

  18. Local organisations raise concerns about how paying for adult social care is worked out

    News -

    Local organisations came together to understand and report what local people, with assessed support and care needs, experience following changes to the way peoples’ contribution towards the cost of their care is calculated.

  19. Sir Robert Francis QC confirmed as new Chair of Healthwatch England

    News -

    Sir Robert Francis QC has been appointed today as the new Chair of Healthwatch England, the independent champion for people who use health and social care.

  20. Healthwatch England's response to the Alternative Social Care Green Paper

    Response -

    Healthwatch England's response to the Local Government Association's (LGA) Alternative Social Care Green Paper highlights the key areas where improvements should be made, including the need for better advice and information.

  21. How will changes to the Minimum Income Guarantee affect you?

    News -

    From April 2019, you may have to pay more contribution towards your Social Care.

  22. Public confident in today's NHS but pessimistic about the future, finds Healthwatch England

    News -

    New national polling reveals that most people (61%) are confident that the NHS and care services are able to meet any current health needs they may have.

  23. West Sussex charities work together to hold conference celebrating our local communities

    News -

    Seven local charities that work with people across West Sussex are working together to hold a conference which celebrates our local voluntary and community sector.

  24. Aldingbourne Community Centre Team have their voices heard about WSCC's proposal

    News -

    People raised many concerns and voiced their disapproval of the plan, some with great passion.

  25. Public Consultation on the Draft joint Health and Wellbeing Strategy

    News -

    West Sussex Health and Wellbeing Board have launched a public consultation on the draft Joint Health and Wellbeing Strategy: Start Well, Live Well, Age well, which can be downloaded here.

  26. Tribunal ruling confirms the Care Quality Committee (CQC) were right to use its enforcement powers with Sussex Health Care

    News -

    The CQC confirms that the First-tier Tribunal has ruled that the Care Quality Commission was right to use its enforcement powers to protect residents living in 18 care homes in Sussex. 

  27. Your local NHS is changing, and it needs your help

    News -

    With growing pressure on the NHS – an ageing population, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need.

  28. Local resident, Zea, urges people in West Sussex to have their say about changes to the NHS

    News -

    Healthcare in West Sussex will only work if people get to have their say – urges local resident Zea Hudson.

  29. Lifelong Services - a new service for people requiring social care

    News -

    West Sussex County Council is creating a Lifelong Service for anyone that has a lifelong disability acquired before the age of 25

  30. Launch of the Consent to Treatment for Best Interest Decision Making Toolkit

    News -

    Working together, The Disabilities Trust and Healthwatch West Sussex have created a new tool to support healthcare professionals to protect vulnerable people.

  31. West Sussex Safeguarding Adults Board

    Advice and Information -

    Safeguarding is protecting an adult’s right to live in safety, free from abuse and neglect.

  32. Our Annual Report 2018/2019

    Report -

    Download our Annual Report 2018/2019

  33. Volunteers Week 2019

    Blog -

    We have 33 regular volunteers, and many more people who give time to helping to carry out our work. Find out why they volunteer as we celebrate Volunteers Week 2019.

  34. Our Work Plan for 2019-2020

    Report -

    Our work plan details our engagement and priority work and the outcomes it is designed to achieve.

  35. Lizzie's Volunteering Story

    Blog -

    Young people aren’t just the leaders of tomorrow, they can make a real impact today. Here’s Lizzie, one of our young volunteers sharing her volunteering story!

  36. Community Partnerships: COPD Support Group East Grinstead

    Report -

    Supporting and working with community groups and clubs to promote a deeper understanding of local health and care needs and experiences

  37. Community Partnerships: Midhurst Foodbank Centre

    Report -

    Midhurst Foodbank Centre opened in September 2014 and provides crisis support. We went along to listen to the stories and views that were shared by the local people about their health and social care services.

  38. Spotlight on: Selsey Care Shop

    Report -

    Healthwatch West Sussex has had the opportunity to see how the Selsey Care Shop and its supporting groups provide a fantastic example of a community sharing local resources, volunteers and expertise to support its residents.

  39. Spotlight on: Crawley Kashmiri Woman’s Group

    Report -

    This Group enables Kashmiri women to come together in respectful fellowship, to share ideas and support, through a common heritage.

  40. Spotlight on: Multiple System Atrophy (MSA) Trust

    Report -

    The Multiple System Atrophy Trust is the UK’s leading charity supporting people affected by multiple system atrophy (MSA) – a rare neurological disease with no known cause or cure. We spoke with a support group to hear their stories and experiences.

  41. Spotlight on: Multiple Sclerosis Society

    Report -

    In West Sussex, the MS Society are working with Healthwatch West Sussex to find out more about the experiences of people affected by MS and represent their voices to help influence improvements in Health and Social Care in our County.

  42. Spotlight on: Turning Tides

    Report -

    Turning Tides offes many services are in Worthing but these also stretch out to include Horsham, Littlehampton and Mid Sussex. We captured the health and social care experiences and views from those who attend the groups.

  43. Spotlight on: Bentswood Community Engagement Event

    Report -

    On Tuesday 5th March, ten local community organisations came together at the Saltworks Community Hub.

  44. Spotlight on: Indian Heritage Cultural Society - Crawley

    Report -

    The Indian Heritage Cultural Society - Crawley, is a grass-roots community group. With the help of a Healthwatch Community Fund grant, the Society put on a Bollywood style Event on Saturday 23rd February 2019.

  45. Spotlight on: Parkinson’s UK

    Report -

    Parkinson’s UK is a charity that drives better care, treatments and quality of life, as they do not want anyone to face Parkinson’s alone. A local group spoke to Healthwatch about their health and social care experiences.

  46. Spotlight on: Phoenix Stroke Club

    Report -

    The Phoenix Stroke Club meets in Horsham, to offer socialising and support to people who have suffered a stroke or are living with another neurological disorder. We spoke to members about their health and social care experiences.

  47. Spotlight on: Rustington, East Preston, Angmering, and Littlehampton REAL Patient Group

    Report -

    REAL Patient Group (RPG), which covers Rustington, East Preston, Angmering & Littlehampton, supports patients to discuss matters relating to their GP practice and local healthcare providers that are important to them.

  48. Community Partnerships: Southwater Community Church

    Report -

    Southwater Community Church in the village of Southwater aims to celebrate life, serve the community and change lives. Last Autumn (2018) they ran their free to attend Happiness Course, we went along to listen to the members.