Good Quality staff is vital for improvement in the Adult Social Care Sector, says CQC

The Driving Improvement Adult Social Care report highlights nine of the best examples of improvements on services that have been rated as ‘inadequate’ to ‘good.’

Findings from the report show that the recruitment and retention of capable, valued and supported staff has never been more critical to achieving good, safe care which everyone has a right to expect.

Commenting on the publication, Andrea Sutcliffe, CQC’s Chief Inspector of Adult Social Care, said:

“As the independent quality regulator, we know the devastating impact inadequate adult social care has on people, their families and carers. That’s why it’s vital that the people in charge of providing care tackle the problems our inspections identify so improvement can be achieved. Our Driving Improvement publication shares the experiences of those who have been able to transform the care they deliver to explain how that journey of improvement can happen. My hope is that people running or working in care services rated as inadequate or requires improvement can use these case studies as practical guidance to improve for the benefit of the people they support and care for.

Read more about the Driving Improvement Adult Social Care Report