We spoke to people in the hospital’s outpatient and pathology departments, A&E and eye clinic. We captured 13 personal accounts and completed a number of surveys.
Healthwatch West Sussex and Healthwatch East Sussex provided assessors for the annual Patient Led Assessment of the Care Environment Programme (PLACE) for the planned visit to Langley Green Hospital on 21 April.
Healthwatch West Sussex has produced this report presenting how the principles of the Care Act are being realised for individuals in West Sussex, specifically looking at whether person-centred approaches are being applied in safeguarding as set out in the Care Act 2014
Through reshaping the way we work, we aim to deliver a local Healthwatch presence into communities, through Listening and Network Tours. We started in East Grinstead.