Broadfield Community Centre Survey Findings

Healthwatch, and Broadfield Community Centre have teamed up to work collaboratively to learn from those who use and hire the Broadfield Community Centre.

Introduction

Surveys

The aim of the surveys was to gain a better understanding of local community provision, what services are currently provided to support local people and their families physical, emotional health and wellbeing. Also, to identify what gaps there might be.

45 people completed the user’s survey and 20 people completed the hirer’s survey. Over 30 young people from the local youth group completed this exercise and the responses have been included in the report.

Surveys and conversations

Many respondents stated that the Broadfield Community Centre is a friendly place to meet people with staff in the office to help when required. However, a number of responders stated that they did not know what activities were provided.

Summary

In summary, the Broadfield Community Centre is well placed and plays a strong role in the delivery of a wide range of activities and services.

The types of activities provided by hirers ranged from health, educational activities, exercise, and specific activities for children and young people and older people. The experience of administration at the Broadfield Community Centre ranged from good, very good to excellent.

Next Steps 

  • Consider how Broadfield Community Centre communicates and promotes activities to local residents and the community. 
  • Consider how hirers’ concerns are reviewed and addressed as appropriate. 
  • Share this report with local people so that they know their voice has been included: Use comments in any future planning for the Broadfield Community Centre. 
  • Set up meeting with Crawley Borough Council Partnership Lead to discuss insight comments about antisocial behaviour in the area. 
  • To discuss youth gap with appropriate people. 
  • The Broadfield Neighbourhood Action Team to consider actions about community safety and anti-social behaviour issues raised. 
  • Crawley Local Community Network to inform the creation of opportunities and to build integrated partnership working to improve health inequalities as informed by respondents.

Full report

Download the full report: Broadfield Community Centre Survey Findings

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