Bersted Community Hub Survey Findings

This report is based on the responses for the Chilgrove Community Hub

The Bersted Community Hub

The Bersted Community Hub is part of the Arun Community Engagement Project and is a space to bring all members of the local community together to meet socially, exercise and gain help and support from the Arun Wellbeing team and many local charities and groups.

Introduction

The Bersted and Chilgrove Community Hubs survey aim was to capture and better understand the views, current needs, issues, concerns, and barriers local residents and their families experience in accessing the Chilgrove Community Hubs and living in Arun District. 

The survey was live from mid-January to mid-February 2023 and has been fully or partially completed by 90 people.

What we heard

  • Many responders shared how welcoming and supportive they find the hub, with staff going above and beyond for those who attend.
  • A number of responders stated that they did not know what activities were provided at the hub.
  • The services and activities provided by the Family Support Work is a great asset for many families.
  • There are a wide range of activities used by local residents from bingo, darts, crafts, coffee and chat, foodbank, wellbeing sessions, clubs and drop in from other community and voluntary groups.
  • Services responders would like to be able to access include: a specific mummy and baby exercise class, drop in by housing officer, access to computers, school holiday clubs, evening quiz.
  • The responses show a decrease (self-rated) for those who use the hub in emotional, mental health prior to and current time. 

Next Steps 

Things to consider going forward: 

  • Pro-active promotion and publicity to increase awareness of the services provided with bold clear posters and flyers.
  • Additional support from partners and stakeholders to other venues in the area in order to grow the timetable and reach a wider area.
  • Working with the Arun District housing and cleansing to support with fly tipping and the ‘untidy’ feel of the area.
  • Working with the local police and the local antisocial behaviour team to encourage reporting of antisocial behaviour and criminal activity.
  • Increase knowledge and confidence of where to signpost and connect with others to provide appropriate support and assistance.

Downloads

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