Enter & View - Langley Green Hospital - August 2017
Healthwatch West Sussex and Healthwatch East Sussex provided assessors for the annual Patient Led Assessment of the Care Environment Programme (PLACE) for the planned visit to Langley Green Hospital on 21 April.
In April 2017 Healthwatch West Sussex formally escalated concerns to:
- Sussex Partnership NHS Foundation Trust - accountable for Langley Green Hospital
- Care Quality Commission - who register and inspect this hospital
- Local Clinical Commissioning Groups - who plan, buy and quality assure this hospital
The Trust’s response was open and transparent, and we were assured the urgent matters raised, were swiftly addressed. We wanted to revisit the hospital to find out how things had changed for patients but whilst our first visit showed some changes, patients did not speak positively about their experiences.
The majority of the hospital assessment was positive and the visiting team saw clear improvements on three wards. Particularly, Coral Ward, where the impact of good leadership was clear.
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