October poll - Hospital outpatient appointment letters

Healthwatch in Sussex would like to hear about your experiences of hospital outpatient appointment letters.
Two ladies reading a letter received from the hospital about an appointment

Hospital appointment letters are intended to give you clear information about your appointment and what to expect. 

Healthwatch in Sussex, the independent champion for health and social care, would like to hear about your most recent experience of receiving a hospital appointment letter, including:  

  • How the hospital communicated with you about your appointment.
  • Was the information in the appointment letter clear and easy to understand? 
  • How satisfied you are overall with the communication regarding your appointment. 
  • Any suggestions you might have for improving the appointment process. 

Closing date: Midnight on Thursday 31st October 2024. 

Complete our poll