We’re here for you guides from NHS Sussex
Working in partnership with local communities and partners, NHS Sussex has developed new information guides to help people in Crawley know more about their local health services and how to access them.
The involvement of communities across Crawley has underpinned the development of the resources. The initial idea came from the findings of the ‘Let’s Talk Crawley’ conversations that involved listening to the views of hundreds of Crawley residents in the Autumn of 2022. This found that people were often unaware of the ways that could get the services and support they need.
To help with the development of the resources, community leaders and representatives were asked to set out the information they wanted to see and how they wanted it presented. NHS Sussex worked with local partners, including local government and the voluntary and community sector, to bring the information together. The wording and design of the guides was then tested and further refined with local people.
The ‘we’re here for you’ guides cover a wide range of topics including maternity, emotional wellbeing and GP, urgent and emergency care, along with useful information on interpreters, transport and getting help with healthcare costs.
In addition, tailored information has been developed for specific Crawley communities that have been identified as experiencing particular barriers to good health and care. These include the homeless, armed forces veterans and refugees and asylum seekers.
Each of the access guides have been translated in 13 different languages to enable people to access the information they need in their first or preferred language.
