News and reports

Community Partnerships Overview Oct – Dec 2018

Performance Report Q3 (October to December 2018)

What people told us about health and social care. A review of our insight and evidence October - December 2018

If you have been treated poorly by health services, then you have a right to make a complaint. We have created this guide to help you and other people in making a health service complaint.

Katie Weston advocate for Independent Health Complaints Advocacy Service (IHCAS) has recently been working with three local people to support them to resolve complaints they have with their local GP Practices.

Healthwatch West Sussex has had the opportunity to see how the Selsey Care Shop and its supporting groups provide a fantastic example of a community sharing local resources, volunteers and expertise to support its residents.

Midhurst Foodbank Centre opened in September 2014 and provides crisis support. We went along to listen to the stories and views that were shared by the local people about their health and social care services.

Supporting and working with community groups and clubs to promote a deeper understanding of local health and care needs and experiences

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

The CQC confirms that the First-tier Tribunal has ruled that the Care Quality Commission was right to use its enforcement powers to protect residents living in 18 care homes in Sussex. 

Healthwatch Feedback on the draft Mental Health Strategy for Surrey and Sussex Healthcare NHS Foundation Trust

From discussions with local people it was clear many were unfamiliar with pharmacies having ‘consulting rooms’. We were keen to raise awareness of this facility and to support staff and the people who use community pharmacy services.