Within the Independent Health Complaints Advocacy Service (IHCAS) we provide differing levels of support.
This ranges from giving information and signposting to other support services, meeting you in person to learn more about your concerns and discuss options, helping with making a health complaint or follow-up correspondents and telephone calls, and to supporting you in meetings to explore and resolve your concerns.
Downloads
In the following case studies, you will find examples of some of the projects we have handled in the past.
How to Make a Complaint and FAQ's
If you need help making a complaint please read our Make a Complaint Guide and we have answered some frequently asked questions.
Self-help Guides
We have some self-help guides and forms available that you may need you to complete and return so you can access our advocacy support.